Preston has a disastrous first day back at school, and Amy's mentoring scheme quickly goes pear-shaped. Feeling worse than ever, Amy battles to keep the peace, but no-one can escape Preston's line of fire.
Elsewhere, pranksters Noel and Dean up the ante with their plan to humiliate Coral, but caught in the crossfire, Neil's left more confused than ever.
Kim has a huge announcement for the staff, but she's left feeling badly let down by someone she thought she could trust.